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Frequently Asked Questions

What is the Aging & Disability Resource Collaborative (ADRC) of Northwest Michigan?

The ADRCNM is the best place for older adults, people with a disability, their families, friends, caregivers, and providers to get information about long-term supports and services.

What are long-term supports and services?

Long-term supports and services help meet the health or personal needs of an individual through a range of medical and non-medical services. Most long-term supports and services help people with everyday activities like walking, eating, getting dressed, bathing and using the restroom. These services can be provided at home, in the community, in assisted living or in nursing homes.

How does the ADRCNM work?

Planning for long-term supports and services means learning about what options are available for current or future health care needs. ADRCNM specialists are trained to provide options counseling, which helps people understand all of the options that are available to them so they can make informed decisions. ADRCNM specialists not only provide information, they also can connect people directly to an agency or service and follow up to ensure that each person gets what they need.

Who can get help from the ADRCNM?

The ADRCNM is for older adults, people with a disability, their families, friends, caregivers and providers.  Everyone is welcome to contact the ADRCNM to find information on the full range of long-term supports and services related to aging or living with a disability.

Will it cost me any money to contact the ADRCNM?

Information and assistance is provided free of charge. However, local organizations providing services may charge a fee, and there are eligibility requirements for some programs.

Who is a part of the ADRCNM?

ADRCs are part of a national collaborative effort between the Administration on Aging and the Centers for Medicare and Medicaid Services.  Michigan’s ADRC initiative is being spearheaded by the Michigan Office of Services to the Aging.   The ADRC of Northwest Michigan has over 30 Partner Organizations.  Click here for a complete list of ADRC of Northwest Michigan Partner Organizations.

How can I contact the ADRC?

You can contact the ADRC by emailing us at and filing out the contact form.